Employment Opportunity - Events & Programs Coordinator

The Cummer Museum of Art & Gardens has a unique opportunity for a Full-time Events & Programs Coordinator who is outgoing, fun-seeking, professional individual that is passionate about first-rate customer service and detailed event execution. Delivering an excellent visitor experience while tackling event/program related challenges with a smile is essential. 

 

Essential Function:

Working with the Director of Events & Programs, this position will assist with programming, donor events, and rental events.  Additionally, the Events & Programs Coordinator will be responsible for managing the adult tour program and providing department administrative support.

 

  • Support the Museum’s mission, vision and values by exhibiting the following behaviors:  excellence and competence, collaboration, innovation, respect of individual, commitment to our community, and accountability and ownership.
  • Manage the museum’s adult tour program, to include confirming tour requests, booking docents (with the assistance of Education), and confirming lunch menus. 
  • Assist in the implementation and evaluation of a rich array of public programs across all mission areas: art, gardens and education. 
  •  Manage timely event and program set-ups, to include vendor arrival, load-in, and load-outs.
  • Set events and programs in the Altru database.
  • Record monthly attendance for grant reporting.
  • Maintain museum’s program plan and details on all calendars.
  • Write copy describing and promoting programs for general and specialized audiences, collateral materials, Altru, and the museum’s website, and as part of grant applications / reports.                   
  • Process event and program reservations as needed, through the Altru database.
  • Monitor event and program ticket sales in Altru, and alert Director of Events & Programs if numbers are not on target.
  • Prepare check requests on a weekly basis for proper coding and obtain approval signatures for events and programs accounts. Provide information to the database manager for daily deposit processing and updating the Altru database.
  • Book weekly Free Tuesday night and monthly Free Saturday night musicians and maintain department’s music log.
  • Conduct venue rental tours and compile meeting notes for Director of Events & Programs, in order to follow-up on potential booking.
  • Support Director of Events & Programs with Museum calendar maintenance.
  • Assist in organizing and implementing other Museum related events as needed.
  • Manage events & programs inventory, to include catering supplies, linens and A/V equipment.
  • Participate in Museum functions
  • Other duties as assigned.

 

 

Knowledge, Skills and Abilities:

  • One to three years’ experience of comparable support role.
  • Ability to communicate effectively and with diplomacy when interacting with vendors, staff, volunteers, and the public.
  • Must have excellent work habits and a keen attention to detail.
  • Basic problem solving skills, ability to resolve guest conflicts, be reliable, have an outgoing attitude and friendly, helpful nature.
  • Ability to work independently and collaboratively with co-workers, volunteers, and the public in a professional manner in a variety of tasks.
  • Strong organizational skills and ability to handle and prioritize detailed projects simultaneously and carry them through to completion.
  • Ability to provide superior customer service for all constituents of the Museum.
  • Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) and general audio-visual equipment (Mac laptops, projectors, sound systems).
  • Willingness to work flexible hours including morning, evening, and weekends, with specific Saturdays with programming.
  • Valid Florida driver’s license.

 

Qualified applicants send cover letter, resume and salary requirements to the Cummer Museum of Art & Gardens, Attn: Human Resources Department, 829 Riverside Ave, Jacksonville, FL 32204 or jobs@cummermuseum.org.