Director of Strategic Engagement and Communications

The Cummer Museum of Art & Gardens seeks a Full-time Director of Strategic Engagement and Communications who is responsible for initiating, directing, and implementing a comprehensive range of activities that advance the Cummer Museum of Art & Gardens. The Director of Strategic Engagement and Communications reports directly to the Chief Advancement Officer.

Central to this role is the management of the communications team; partnership with key staff throughout the Museum; ongoing development and implementation of the Museum’s communications campaigns and engagement plan; and establishing and deepening relationships with community partners—individuals, businesses, and organizations. For the community, the director will be an important face of the institution and for the chief advancement officer and the director/CEO, the director will be a valuable colleague in advancing the institution.

The Director must excel at integrating and implementing a coherent external engagement program, creatively and effectively positioning key messages through a comprehensive communications, marketing, and media relations plan, leveraging social media and new media platforms, stakeholder outreach, and partner relations. The successful candidate will demonstrate a clear commitment to the values and mission of the Cummer Museum of Art & Gardens, exceptionally strong written and oral communications skills, and solid experience in stakeholder engagement, strategic thinking, and project management. He or she will be adept at managing internal and external teams and relationships.


  • Build broad public awareness of and brand identification with the Museum.
  • Effectively articulate the Cummer Museum and Gardens brand.
  • Design, steward, and implement the ongoing communications and strategic engagement plans of the Museum in alignment with short, medium, and long-range goals.
  • Set strategies that support the Museum’s partners in advancing the work of the Museum.
  • Strategically integrate and successfully deploy the Museum’s wide range of communications and outreach capabilities through
    • print publications, including brochures, annual reports, program guides
    • impact statements and other partnership materials
    • electronic media, including website, blogs, e-newsletter, and social media programs
    • publicity, advertising, awards, and promotional opportunities
    • video productions
    • local, regional and national media relations, including interviews, articles, and opinions
  • Supervise the communications staff and a broad constellation of consultants, vendors, partners, and interns.

Strategic Engagement

  • Ensure that the Museum’s communications and engagement initiatives fully align and strengthen the goals and priorities of the Museum and its various programs and partnerships.
  • Develop and manage positive and effective relationships with public, private, corporate, philanthropic, and nonprofit sector partners to advance the Museum’s goals and build its profile.
  • Represent the Museum through one on one meetings and in presentations to partners and stakeholders. Plan and facilitate meetings and conferences with a broad variety of constituent, partner, and stakeholder groups.


  • Directly supervise the communications team, effectively managing their work to ensure the achievement of specific goals and outcomes.
  • Evaluate and manage employees in a manner consistent with the Museum’s employee review and management policies.
  • Serve as an active member of the Senior Leadership Team, working collaboratively with leaders across the Museum to provide strategic oversight, management, and leadership.
  • Attend Museum events as needed.
  • Participate in networking and community meetings.
  • Perform other job duties, as assigned.

Knowledge, Skills & Abilities:

  • Bachelor’s Degree, required
  • Master’s Degree in Communications, Public Affairs, or equivalent, is preferred
  • 7 years of experience in managing effective communications and external relations
  • Prior experience working in a nonprofit and fundraising environment preferred
  • Strong program management skills, driven by a commitment to mission, quality, timely and effective outcomes, fiscal responsibility, and efficiency
  • Supervisory experience with employees and vendors
  • Outstanding written and oral communications skills with full capability to write articles, position statements, print and e-communications, as well as public speaking and making presentations to stakeholder groups and the public, with strong ability to influence and inspire
  • Excellent interpersonal and organizational skills, with the ability to network effectively, build relationships and engage others, and operate with demonstrated savvy, diplomacy, and respect
  • Strong contributor in team environment
  • Creative and innovative spirit
  • Ability to coordinate the efforts of multiple parties and multiple projects while maintaining strong attention to detail
  • Sound, strategic decision-making, based on analysis, experience, and judgment
  • Track record of setting and achieving goals, with willingness to do what it takes to get the job done
  • Proficient with the computer, including the experience with full suite of Microsoft Office and the ability and affinity to leverage new media, social media, and technology platform innovations;
  • Proficiency in Blackbaud Altru software is a plus
  • Valid Florida driver license
  • Schedule will include nights and weekends due to events

Qualified applicants send cover letter, resume and salary requirements to the Cummer Museum of Art & Gardens, Attn: Human Resources Department, 829 Riverside Ave, Jacksonville, FL 32204 or